Rice Lake Datamax-ONeil I-Class Printer - Manual (Page 100)

90 I-Class
If experiencing this problem… Try this solution…
Erratic printing (instead of the
label format, strange characters
are printed):
The printer may be in Hex Dump Mode;
see Section 6.2.
If using the serial port for communicating,
check both the host and printer port
settings; the printer may be set to eight
data bits while the host is set to 7 (or vice
versa).
Intellifont will not print: Intellifont format is Little/Big Endian
specific. The printer uses Big Endian. Refer
to your font supplier for information.
Light print on the right side
(facing the printer) of the
label:
The Printhead Leveling Cam may be
incorrectly adjusted; see Section 5.1.1.
The Platen Roller may be dirty or worn;
see Section 5.3.2.
Missing information in the
printed label:
Check the label format for character
placement outside the dimensions of the
label; all row/column values must allow
enough space for the height/length of the
characters and bar codes to be printed
within the format size.
The available memory may have been
exceeded by the memory requirement of
the label format. Try reducing the memory
allocated to either the internal module or
scaleable font caches; see System Settings
/ Memory Settings, Section 4.1.5.
If using serial communications, ensure that
the interface cable meets the requirements
found in Section 3.0.1.
Missing print on left or right
side of the label: Information may be formatted outside the
label dimensions. Check your software
program label size or check the values in the
menu for Print Control / Column Offset and
Print Control / Custom Adjustments /
Column Offset; see Section 4.1.3.