B&C Technologies EL-6 Windows - Manual (Page 10)

Figure 2.4: Selecting the EL6 Type
After you have uploaded the wash programs from the EL6, make sure to save the program set
before modifying them. That way there is a known good backup in case of problems. Use the File
— Save as command described previously. The easiest place to store the file is the Desktop. Of
course, the EL6 file can be placed anywhere on the computer – Don’t forget where it was saved!
2.4 Troubleshooting
1. You must use a null modem cable. An RS-232 extension cable will not work! If you are going
to purchase your cable from a computer retailer, make sure you get a NULL MODEM cable.
2. Make sure that no other software is using the COM port that you are attempting to use with
the EL6 control. If you have a PDA, or other software, such as Soap Pump control software,
you may have problems. Make sure that no programs are running that use the serial port,
except the EL6 Win 2 software.
3. If your computer has a COM port, but it doesn’t show up in the Device Manager, it may
be disabled in the BIOS of your computer to save battery power. It is beyond the scope of
this document to re-enable your serial port. Refer to your computer manual or to a qualified
computer technician.
7