Print quality problems, Print quality problems -13 – Canon PC-D320 User Manual
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Print Quality Problems
❚ The print quality is not what you expect; print is not clear, has missing dots or white streaks.
The size, thickness and type of the paper you are using are not within the specifications of the machine.
• Check that the paper you are using is supported by the specifications of the machine. (
→
The cartridge may not be installed properly.
• Make sure the cartridge is installed properly. (
→
Set-up Guide)
The toner in the cartridge may be low.
• See “When to Replace the Cartridge” (
→
p. 7-3) and replace if necessary. (
→
The copy exposure may not be adjusted correctly.
• Adjust the copy exposure correctly using the
Exposure
key. (
→
p. 5-8)
• Adjust the copy exposure correctly in the
PRINT EXPOSURE
of the
COMMON SETTINGS
of the Additional Functions. (
→
❚ Copies are dirty.
The platen glass or the platen glass cover may be dirty.
• Clean the platen glass or the platen glass cover. (
→
There may be a scratch on the cartridge.
• Replace the cartridge with a new one. (
→
Condensation has built up inside the machine.
• Allow at least two hours for the machine to adjust to room temperature before attempting to use it.
The machine may be installed in a location where the floor or foundation is unstable.
• Install the machine in a proper location. (
→
❚ Copies are too dark or too light.
The copy exposure may not be adjusted correctly.
• Adjust the copy exposure correctly using the
Exposure
key. (
→
p. 5-8)
• Adjust the copy exposure correctly in the
PRINT EXPOSURE
of the
COMMON SETTINGS
of the Additional Functions. (
→
TONER SAVER MODE
may be set to
ON
in the
COMMON SETTINGS
of the Additional Functions.
• Set
TONER SAVER MODE
to
OFF
. (
→