AltiGen MAXCS 7.0 SuperQ - Manual (Page 12)

8 SuperQ Manual
Application Extension Page, MaxAdministrator
If the SuperQ cannot determine how to transfer the call (for example,
SuperQ Server is not running or the data link to the SuperQ Server is
down), the SuperQ will follow the Application Extension Failover Plan
specified in the Application Extension Configuration dialog box.
Important: The password used for the application extension should be
the same as the SuperQ password, so that SuperQ can log
into each application when service is starting up.