Summary table – AltiGen MAXCS 7.0 SuperQ User Manual
Page 37
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SuperQ Manual 33
Summary Table
SuperQ summary information is saved every 15 minutes in the following
format:
Field Name
Field Type Memo
SuperQNum
integer
SuperQ workgroup Number
OutQDate
integer
Date of quitting queue
OutQDaytime
integer
Time of quitting queue
OutQWeekday
integer
Day of quitting queue
CallInQueue
integer
Number of calls in queue
LongestQueueTime
integer
Longest waiting time
AvgQueueTime
integer
Average waiting time
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