Avlink HX-2344Z - Manual (Page 45)

S E AM L E SS HDBAS E T M AT RIX S W IT CHE R – HX - 2 344Z
44
properly ground your equipment; otherwise product life can easily be shortened.
6. What to do if the Matrix Switcher panel keys and communication ports are out of
order?
Answer: Check if the equipment power input is in good contact and the computer
communication ports are in good order. If yes, it could be some internal failure of the
product, please send for repair by qualified technical engineer.
7. What to do if operation and function failure occurred?
Answer: Check if the equipment and the Matrix system are in proper connection. If the
problem persists, send the product to the maintenance center for repair.
8. How to avoid the equipment failure due to the high temperature?
Answer: Place the equipment in a ventilate location. If it is still not to be improved,
please check with the built-in fan whether is damaged. Or contact your agency for
helping.
9. What to do if IR function failure occurred?
Answer: Check the remote controller is with a well battery and the IR connector is not
loosening. Check whether the remote controller is aiming at the IR receiver accurately.