Collision damage repair, Collision damage repair -10, Navigation – Cadillac 2011 DTS User Manual

Page 440: Additional program information

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Cadillac DTS Owner Manual - 2011

for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See the dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.

Courtesy Rental Vehicle

The dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if the vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.

It may not be possible to provide a like vehicle as a
courtesy rental.

Additional Program Information

All program options, such as shuttle service, may not be
available at every dealer. Please contact the dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.

General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.

Collision Damage Repair

If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle's resale value, and safety
performance can be compromised in subsequent
collisions.

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