Kenmore Washer/Dryer User Manual

Page 60

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Problem

Possible Cause

Solution

Won’t Drain/
Won’t Spin/
Wet Loads
(cont’d)

Low voltage or using

an extension cord.

Check electrical source or call
electrician. Do not use an extension
cord.

Cold rinses.

Cold rinses leave loads wetter than
warm rinses. This is normal.

Continues

to Fill/

Continues

to Drain/
Cycle Stuck

Drain hose is less than

39 inches above floor.

Raise the drain hose

(see “INSTALLATION” Section D).

Drain hose fits tightly into

standpipe.

Adjust drain hose for loose fit

(see “INSTALLATION: Section D).

Drain hose taped into
standpipe.

Do not seal off drain hose with tape.

The drain hose needs an air gap.

Washer Makes
Noise

Load is unbalanced.

Redistribute load.

Laundry center is not level.
Rear leveling legs not set.

Level laundry center. Reset rear legs
(see “

installation

: Section H).

Nuts on front feet not tight.

Tighten nuts

(see “INSTALLATION: Section H).

Yellow shipping strap with
cotter pins not completely
removed. -

Remove strap with cotter pins
(see “

installation

: Section C).

Floor not strong enough

to support laundry center.

Relocate laundry center
(see “

installation

: Section A).

Gears engaging after drain
and before spin.

This is normal.

Upper part of agitator clicks

during wash.

This is normal.

Won’t Fill/
Won’t Rinse/
Won’t Agitate/
Wrong

Water inlet valve
screens are plugged.

Olean screens.

Water is turned off.

Turn on water.

Temperature

Hot and cold hoses are
reversed.

Reverse hoses

(see “INSTALLATION: Sections E & F).

Inlet hose is kinked.

Straighten hoses.

Timer dial is not lined up.

Turn timer knob to the right slightly
and pull to start.

Power cord not plugged in.

Plug in power cord.

60

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