CNET CWR-854 - Manual (Page 63)

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• AP/Router is not power on • Check the “Power” LED.
Make sure that you've plugged
in the power cord.
Intermittent connectivity • IEEE 802.1X authentication
is enabled on the wireless
client and is not enabled on
the wireless AP/Router
• Improperly functioning or
outdated wireless network
adapter driver
• Improperly functioning
wireless AP/Router
• The symptom of this issue is
when the wireless client loses
connectivity every 3 minutes or
so. Disable the authentication
feature on the wireless client.
• Obtain and install the most
recent version of the wireless
network adapter driver.
Contact Technical Support
Incorrect, missing, or stale
visible networks • Improperly functioning or
outdated wireless network
adapter driver
• Improperly functioning radio
equipment on wireless
AP/Router or wireless network
adapter
• Obtain and install the most
recent version of the wireless
network adapter driver.
• Run diagnostic functions on
the wireless network adapter.
Wireless client has associated
but there is no valid IP address
configuration or no network
connectivity • Authentication problem
• Incorrect encryption key
• Bad or missing certificates
• Improperly functioning
wireless AP
• Verify that the wireless
network configurations
between the wireless client
and wireless AP/Router are
compatible.
• If you are using a static WEP
key, verify that it has been
correctly configured.
• Verify whether other
computers connected to the
wireless AP have the same
problem. If all wireless clients
of the same wireless
AP/Router have the same
problem, check the wireless
AP/Router settings.
• IEEE 802.1X authentication
might be failing. Check it
again.
Wireless connection problems
when performing a suspend
and resume with a laptop
computer • The Wireless Zero
Configuration or Wireless
Configuration services are not
running
• Improperly functioning or
outdated wireless network
adapter driver
• On a laptop computer, the
• Check to see if the Wireless
Zero Configuration or Wireless
Configuration services are
running with the sc query
wzcsvc command.
• With the Services snap-in,
ensure that the Wireless Zero
Configuration or Wireless
Configuration services are