Mopar® parts, Reporting safety defects, In the 50 united states and washington, d.c – Chrysler 2015 Country - Owner Manual User Manual

Page 691: In canada

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MOPAR® PARTS

MOPAR® fluids, lubricants, parts, and accessories are

available from an authorized dealer. They are recom-

mended for your vehicle in order to help keep the vehicle

operating at its best.

REPORTING SAFETY DEFECTS

In The 50 United States And Washington, D.C.

If you believe that your vehicle has a defect that could

cause a crash or cause injury or death, you should

immediately inform the National Highway Traffic Safety

Administration (NHTSA) in addition to notifying the

manufacturer.
If NHTSA receives similar complaints, it may open an

investigation, and if it finds that a safety defect exists in

a group of vehicles, it may order a recall and remedy

campaign. However, NHTSA cannot become involved in

individual problems between you, your authorized

dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety

Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),

or go to http://www.safercar.gov; or write to: Adminis-

trator, NHTSA, 1200 New Jersey Avenue, SE., West

Building, Washington, D.C. 20590. You can also obtain

other information about motor vehicle safety from

http://www.safercar.gov.

In Canada

If you believe that your vehicle has a safety defect, you

should contact the Customer Service Department imme-

diately. Canadian customers who wish to report a safety

defect to the Canadian government should contact Trans-

port Canada, Motor Vehicle Defect Investigations and

Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/

roadsafety/

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IF YOU NEED CONSUMER ASSISTANCE 689

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