8888 faq faq faq faq – IC Realtime 4 Channel PoE Mobile Network Video Recorder User Manual

Page 151

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FAQ

FAQ

FAQ

FAQ

1. After the vehicle started, the NVR can not boot up properly.

There are following possibilities:

Input power is not correct. It is too high or too low.

Power connection is not correct.

Power switch button is damaged.

Program upgrade is wrong.

HDD malfunction or something wrong with HDD ribbon.

Seagate DB35.1

DB35.2

SV35 or Maxtor 17-g has compatibility problem. Please

upgrade to the latest version to solve this problem.

Front panel error.

Main board is damaged.

2. NVR often automatically shuts down or stops running.

There are following possibilities:

Input voltage is not stable or it is too low.

HDD malfunction or something wrong wit the ribbon.

Button power is not enough.

Front video signal is not stable.

Working environment is too harsh, too much dust.

Hardware malfunction.

3. System can not detect hard disk.

There are following possibilities:

HDD is broken.

HDD ribbon is damaged.

HDD cable connection is loose.

Main board SATA port is broken.

4. There is no video output whether it is one-channel, multiple-channel or all-channel

output.

There are following possibilities:

Program is not compatible. Please upgrade to the latest version.

Brightness is 0. Please restore factory default setup.

There is no video input signal or it is too weak.

Check privacy mask setup or your screen saver.

NVR hardware malfunctions.

5. Real-time video color is distorted.

There are following possibilities:

When using BNC output, NTSC and PAL setup is not correct. The real-time video

becomes black and white.

NVR and monitor resistance is not compatible.

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