PRG Best Boy Field Service Manual - Manual (Page 26)

18 BEST BOY 4000 ® SPOT LUMINAIRE FIELD SERVICE MANUAL
Other Errors
Error Code Explanation Solution
Ballast Errors: Parity, Overrun,
Bad Header, Msg Too Long
Various ballast errors Check ballast comm cable/connections
Ballast Heat Sink Over Temp Ballast too hot Check fans
Ballast Short Detected Short circuit on ballast output Check wiring
Ballast Timeout: Lamp Strike Lamp failed to strike Check igniter, lamp
CAN Comm Error
Stopped receiving CAN messages from
motion processor Check CAN cables/connections, motor
control board
Crossload Timeout
Crossload execution took too long due to
error
Remove any incoming DMX, retry
Data not crossload format
Data in memory is not proper format for
crossload
Load software via computer
DMX busy: cancel crossload
Cannot execute crossload with traffic on
DMX line Remove incoming DMX control for cross
load
DMX: UART transmit error Transmit buffer busy when trying to send Remove any incoming DMX, retry
Fuse Blown One or more fuses are blown Check fuse on specified board
Gobo out of zero range
When zeroing gobo wheels, the wheel is
too far away from zero to set the position Move wheel closer to home position
before zero command
Head Fan Error Fan not running properly Check fan
In Free Mode: Can’t Lock Free mode is enabled
Use pan/tilt menu to change from "free"
to "lock"
Lamp Off
Fan Error: Cannot strike lamp while any
fan is in error state
Check fan, fan cabling
Lamp Off: Over Temperature Head temperature too high Check fans
Lamp over threshold
Lamp hours above recommended
maximum
Change lamp
Must Unlock via Free Option Lock is enabled
Use pan/tilt menu to change from "lock"
to "norm"
Plenum Fan Error Fan not running properly Check fan
PMD Motion Error
Mechanism's actual position is too far
from its commanded position
Check mechanism motion
Framing Motor Disabled Framing not running properly Recalibrate, check mechanism motion
Stack Fan Error
One or more stack fans not running
properly
Check fan, fan cabling
Temp over threshold Temperature too high Check fans/filters
Tip Fan Error Fan not running properly Check fan
UPE Fans Error
Upper Enclosure fans not running
properly
Check fan, fan cabling
Yoke Fan Error Fan not running properly Check fan