Ending a call, Using hold and resume – Cisco IP Phone 7961G User Manual

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Ending a Call

To end a call, hang up. Here are some more details.

If you want to...

Then...

Hang up while using the handset

Return the handset to its cradle. Or press EndCall.

Hang up while using the headset

Press

. Or, to keep headset mode active, press EndCall.

Hang up while using the speakerphone Press

or EndCall.

Hang up one call but preserve another
call on the same line

Press EndCall. If necessary, remove the call from hold first.

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon

appears next to the

caller ID and the corresponding line button flashes green

.

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to
ringing after a certain period of time. The “reverting” call remains on hold until you resume it or until
Hold Reversion times out.

Your phone indicates the presence of a reverting call by:

Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.

Displaying the animated Hold Reversion icon

next to the caller ID for the held call.

Displaying a flashing amber line button

(depending on the line state).

If you want to...

Then...

Put a call on hold

1.

Make sure the call you want to put on hold is highlighted.

2.

Press Hold.

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