Cisco IP Phone 7961G User Manual

Page 51

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Advanced Call Handling

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1

43

Put a call that has been
picked up on a smartphone
on hold

1.

Press the Enterprise Hold (name may vary) softkey on the
smartphone.

The other party is placed on hold.

2.

On your smartphone, press the Resume (name may vary) softkey
on the smartphone. See

Switching an In-Progress Call to Another

Phone, page 22

.

Transfer a call that has been
picked up on a smartphone
to another number

1.

Press the Enterprise Transfer (name may vary) softkey on the
smartphone.

2.

Dial your enterprise access code for transferring calls to initiate a
new call. The other party is placed on hold.

3.

Press the Enterprise Transfer softkey to complete the call transfer.

Initiate a conference call on
a call that has been picked
up on a smartphone

1.

Press the Enterprise Conference (name may vary) softkey on the
smartphone.

2.

Dial your enterprise access code for conferencing to initiate a new
call. The other party is placed on hold.

3.

Press the Enterprise Conference softkey to complete the
conference set-up and include both callers in the conference.

Connect to Mobile Voice
Access

1.

From any phone, dial your assigned Mobile Voice Access number.

2.

Enter the number you are calling from, if prompted, and your PIN.

Turn on Mobile Connect
from your cellular phone

1.

Dial your assigned Mobile Voice access number.

2.

Enter your cellular phone number (if requested) and PIN.

3.

Press 2 to enable Mobile Connect.

4.

Choose whether to turn Mobile Connect on for all configured
phones or just one:

All phones—Enter 2.

One phone—Enter 1 and enter the number you want to add as
a remote destination, followed by #.

If you want to...

Then...

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