Cisco IP Phone 7961G - Manual (Page 33)

Basic Call Handling
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 25
Tip
If your phone displays a menu that disappears before you make your selection, you can press iDivert
again to re-display the menu. You can also ask your system administrator to configure a longer timeout
value.
Forwarding Calls to Another Number
You can use call forwarding features to redirect incoming calls from your phone to another number.
Your system administrator might allow you to choose from two types of call forwarding features:
• Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.
• Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No
Coverage)—Applies to certain calls that you receive, according to conditions.
You can access Call Forward All on your phone; other call forwarding features are accessible only on
your User Options web pages. Your system administrator determines which call forwarding features
are available to you.
If you want to... Then...
Set up Call Forward All on
your primary line Press CFwdALL or Forward All and enter a target phone number.
Cancel Call Forward All on
your primary line Press CFwdALL or Forward All.
Verify that Call Forward All is
enabled on your primary line Look for:
• The call forward icon above the primary phone number: .
• The call forwarding target number in the status line.
Set up or cancel call
forwarding remotely, or for a
non-primary line 1. Log in to your User Options web pages. (See Accessing Your
User Options Web Pages, page 56 .)
2. Access your call forwarding settings (See Controlling Line
Settings on the Web, page 62 .)
Note When call forwarding is enabled for any line other than the
primary line, your phone does not provide you with any
confirmation that calls are being forwarded. Instead, you must
confirm your settings in the User Options web pages.
Tips
• Enter the call forward target number exactly as you would dial it from your phone. For example,
enter an access code or the area code, if necessary.
• You can forward your calls to a traditional analog phone or to another IP phone, although your
system administrator might restrict the call forwarding feature to numbers within your company.