Logging out of hunt groups, Using a shared line, Using a – Cisco IP Phone 7961G User Manual

Page 43: For details

Advertising
background image

Advanced Call Handling

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1

35

Tips

You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
See your system administrator for details.

Your system administrator can assign Directed Call Park buttons to available line buttons on your
Cisco Unified IP Phone 7961G/GE that has a Cisco Unified IP Phone 7914 Expansion Module.

You can dial directed call park numbers if you do not have Directed Call Park buttons. However,
you will not be able to see the status of the directed call park number.

Logging Out of Hunt Groups

If your organization receives a large number of incoming calls, you might be a member of a hunt group.
A hunt group includes a series of directory numbers that share the incoming call load. When the first
directory number in the hunt group is busy, the system hunts for the next available directory number
in the group and directs the call to that phone.

When you are away from your phone, you can prevent hunt group calls from ringing your phone by
logging out of hunt groups.

If you want to...

Then...

Log out of hunt groups to
temporarily block hunt group
calls

Press HLog or Hunt Group.

Your phone screen displays, “Logged

out of Hunt Group.”

Log in to receive hunt group
calls

Press HLog or Hunt Group

. When logged in, the Hunt Group

button

is lit.

Tip

Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.

Using a Shared Line

Your system administrator might ask you to use a shared line if you:

Have multiple phones and want one phone number

Share call-handling tasks with coworkers

Handle calls on behalf of a manager

Advertising
This manual is related to the following products: