Ram Trucks 2015 ProMaster City - User Guide - Manual (Page 62)

Helpful Tips And Common Questions To Improve Bluetooth®
Performance With Your Uconnect® System
Mobile Phone won’t reconnect to system after pairing:
• Set mobile phone to auto-connect or trusted device in mobile phone Bluetooth
®
settings (Blackberry devices).
• Perform a factory reset on your mobile phone. Refer to your mobile phone
manufacturer or cellular provider for instructions.
• Many mobile phones do not automatically reconnect after being restarted (hard
reboot). Your mobile phone can still be connected manually. Close all applications
that may be operating (refer to mobile phone manufacturer’s instructions), and
follow “Pairing (Wirelessly Connecting) Your Mobile Phone To The Uconnect
®
System”.
Mobile Phone won’t pair to system:
• Perform a hard reset in the mobile phone by removing the battery (if removable —
see your mobile phone’s owner manual).
• Delete pairing history in mobile phone and Uconnect system; usually found in
phone’s Bluetooth ® connection settings.
• Verify you are selecting “Uconnect” in the discovered Bluetooth ® devices on your
mobile phone.
• If your vehicle system generates a pin code the default is 0000.
Mobile Phonebook didn’t download:
• Check “Do not ask again,” then accept the “phonebook download” request on
your mobile phone.
• Up to 2,000 contact names with six numbers per contact will transfer to the
Uconnect ® 5.0 system phonebook.
Text messaging won’t work:
• Check “Do not ask again,” then accept the “connect to your messages” request on
your mobile phone.
• Verify that your mobile phone has the Bluetooth ® feature (Message Access
Profile).
Can’t make a conference call:
• CDMA (Code-Division Multiple Access) carriers do not support conference calling.
Refer to your mobile phone user’s manual for further information.
Making calls while connected to AUX:
• Plugging in your mobile phone to AUX while connected to Bluetooth
® will disable
Hands-Free Calling. Do not make calls while your mobile phone is plugged into the
AUX jack.
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