ClassCo VoiceAnnounce Caller ID 9900CW - Manual (Page 19)

Troubleshooting
Having problems? Before contacting ClassCo or your dealer, check
the following list of suggestions. You might be able to solve the
problem yourself.
Q: Caller ID Unit Is Not Responding Properly to Commands.
Unplug for ten seconds then restore power.
Q: It’s not announcing calls
Make sure the volume is set correctly (see ADJUST VOLUME
mode)
Call the telephone company to make sure caller ID service has
been activated and is working with your line properly.
Make sure the power cord is correctly plugged in.
Make sure the phone line coming from the wall is going to the
LINE jack on the unit and the phone cord coming from your phone
is going to the PHONE jack on the unit.
Let the phone ring twice before answering, as caller ID informa­
tion is announced between the first and second rings.
If you see the words DATA ERROR it means the caller ID infor­
mation is not being properly transmitted to your caller ID unit.
This could be a problem with the phone company’s caller ID ser­
vice or with your unit. Check your connections, then call the
phone company.
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