Atlona AT HDAIR User Manual

Page 31

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31

Problem/Question Symptoms

Solution

For more Display

Adapter tips and

information:

Please refer to the Support Knowledgebase

section of the DisplayLink website for more

specific information and answers to ques-

tions:

www.displaylink.com/support/knowledge-

base.php

For basic definitions, see the Frequently

Asked Questions:

www.displaylink.com/setup_faqs.html.

Audio is not syn-

chronized with the

video

When you play a video, the audio part of the

playback may not be synchronized with the

video playback.

Change the active power plan to

‘Always On’ or to ‘Balanced’ or to

‘High Performance’.

XP: Click Start, select Control

Panel. Click Power Options.

Under Power Schemes select

Always On.

Vista: Click Start, type power

in the Start Search box, and

then click

Power Options in the

Programs list. Under

Select a

power plan, click Balanced or

click

High performance.

No Audio on the

remote speakers

connected to the

A/V Adapter

When you play a video and the audio

part of the playback is heard from the PC

speakers and not from the remote speak-

ers.

Make sure you have connected

the remote speakers to the

3.5mm audio port.

On the media player press

Stop and then Play to restart

the video. Please see Sec. ‎5.5

Setting Audio Output Device for

further details.

Channel busy mes-

sage displays when

I try to change the

channel

Note: manual chan-

nel selection may

be restricted by

local communication

regulation laws.

External radio interference may exist close to

the PC/device

Channel selection SW may have failed

• Another wireless system may

be in use in proximity to the

PC or device environment, and

may cause temporary inter-

ference to the wireless USB

system. Try to select a different

channel (where applicable - lo-

cal regulatory restrictions may

apply)

• Close the message box,

detach the PC Adapter from

your PC and re-attach it. If the

message displays again, try to

change the channel again.

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