Top Global MB8000 - Manual (Page 52)

Top Global USA. ----MB8000 User Guide
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5. Troubleshooting
5.1 Overview
„ Introduction
„ Reset to Factory Default procedure
„ Force Reload Procedure
„ Firmware Upgrade Procedure through Web
„ Scanning Tool Utility
5.2 Introduction
This section helps you to locate problems related to MB8000 setup. The most common
installation problems relate to the IP address. For example, without the TFTP server IP
address, you will not be able to download the MB8000 Image to the MB8000.
IP address management is fundamental. It is suggested that you create a chart to
document and validate the IP addresses of your system.
If the password is lost or forgotten, you will need to reset the MB8000 to default values.
The Reset to Factory Default procedure resets configuration settings, but does not
change the current MB8000 software. The Forced Reload procedure will erase the
current MB8000 software, please use it when you need to download new software.
5.3 Reset to Factory Default Procedure
Use this procedure to reset the network configuration values, including the MB8000 IP
Address, Subnet Mask, and so on. The current MB8000 Software will not be deleted. This
procedure may be required if the password is forgotten or the configurations are forgotten.
When MB8000 is working in normal status, press and holds the RELOAD button for more
than 30 seconds, until all the indicator lights turn off. Then release RELOAD button, press
the RESET button to set up the device again. The factory default network values are
restored. Please refer Table 6-1 for the factory default value.
Users can also reload an MB8000 through WEB GUI.
Figure 5- 1 Reload