2 frequently asked questions – UEBO M400 WiFi 1080p User Manual

Page 57

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VIDEO CODECS SUPPORTED:
 MPEG-1
 HD MPEG-2
 HD MPEG-4 SP/ASP/AVC (H.264)
 WMV9 (VC-1)
 RealNetworks (RMVB) 8/9/10, up to 720p

AUDIO CODECS SUPPORTED:
 MP2/3, OGG Vorbis, WMA Standard (DRM, and Advanced Profile not supported),

PCM, LPCM, RA, DTS, Dolby Digital, Dolby Digital Plus, Dolby TrueHD)

SUBTITLE FORMATS SUPPORTED:
 SRT, SMI, SSA,SUB, IDX+SUB

Note: The specifications and design of this product are subject to change without notice.

4.2 Frequently Asked Questions

Question 1: When I try to disconnect the USB device, I keep on getting “The device

‘Generic volume’ cannot be stopped right now. Try stopping the device again later.”

message, what should I do?

Answer:

Close any program that might be accessing data on the Player, including Windows® Explorer

or Finder. If it does not work, close all programs and wait for another 20 seconds, then try to

eject Player again using your computer operating system. If it still does not work, you should

shut down the Player and disconnect the USB cable.

Question 2: I find new file names and folder names that I never created before or they

have strange gibberish names.

Answer:

Windows and Macintosh often write extra files to the hard disk such as finder.def or System

volume info. These are normal and will not do any harm to the Player.

Question 3: I used my Player to transfer files back and forth between different

computers. Will defragmenting the Player hard disk do any harm to it?

Answer:

Defragmenting the Player hard disk may be useful after having transferred many files to and

from the Player. It is never harmful to run the defragmentation software on the Player. Make

sure no other programs are running while using the Windows® defragment utility.

Question 4: My files have disappeared from the Player.

Answer:

Make sure that you browse your files via the correct browser mode which means correct

filtered views such as Photos, Music, or Movies.

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