Wiring problems, Patterns: normal operation (lan and telephone) – ARRIS TG2472G-NA User Guide User Manual

Page 34

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Chapter 7: Using the Telephony Gateway

1. WPS Button/LED

2. Power

3. US/DS

4. Online

5. 2.4 GHz WiFi

6. 5 GHz Wi-Fi

7. Tel 1

8. Tel 2

9. Battery

10. MoCA

Wiring Problems

If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this

indicates a problem with the telephone wiring — the red and green wires may be shorted

(touching), or there may be undesired voltage on the lines. If this pattern persists for more

than 10 seconds, disconnect the telephone lines from the Telephony Gateway, then call a

wiring technician for assistance.

Patterns: Normal Operation (LAN and Telephone)

The following table shows light patterns for the Ethernet, MoCA and wireless LANs, and

the telephones, during normal operation.

Mode

Ethernet

(LEDs on rear

panel

connector)

2.4G Wi-Fi / 5G

Wi-Fi

Tel 1 / Tel 2

MoCA

AC Power

Green LED On =

Computer with

1Gbps port

connected

Amber LED On

= Computer with

100

Mbps/10Mbps

port connected

Amber/Green

LED Flash =

Computer activity

Both LEDs Off =

Computer not

connected

On = Wi-Fi enabled

Flash = Computer

activity

Off = Wi-Fi disabled

On = On-hook

Flash = Off-hook

Off = disabled

On = MoCA

enabled

Flash = MoCA

network device

activity/traffic

Off = MoCA

disabled

No AC Power

Off

Off

On = On-hook

Flash = Off-hook

Off = disabled

Off

Firmware

Upgrade

(normal

operation)

(normal operation)

(normal

operation)

(normal

operation)

Release 24 STANDARD 1.1 January 2015

Touchstone TG2472 Telephony Gateway User Guide 34

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