General troubleshooting – Baumatic BFWM1407W.1 User Manual

Page 34

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34

If a fault code reappears after following the

above advice and clearing the fault code. You
should turn the washing machine off.

Disconnect the appliance from your mains

supply. Then arrange for an engineer to
attend the appliance. You should contact the

Baumatic Customer Care Department on

0844 692 3605.

IF AN ENGINEER ATTENDS DURING THE
GUARANTEE PERIOD AND FINDS THAT A FAULT

HAS BEEN CAUSED BY AN ITEM ON THE ERROR
CODE LIST, WHICH COULD HAVE BEEN CLEARED
BY THE CUSTOMER. THEN YOU MAY BE LIABLE

FOR THE COST OF THE SERVICE CALL.

General troubleshooting

Problem Possible

solutions

The washing machine

does not work.

o

Close the washing machine’s door.

o

Confirm and press the start button.

Water leakage.

o

Correctly connect the inlet water pipe.

The spin of the clothes is

abnormal.

o

Reload and distribute the laundry evenly in the

drum.

There is a peculiar smell
in the washing machine.

o

Run a high temperature cycle without any
clothes.

No water is visible in the

drum.

o

No fault. The water is under the visible area.

There is remaining water

in the softener
compartment.

o

No fault. The effect of the softener will not be

affected.

The remaining detergent

is left on the clothes.

o

The water-fast component of the non-phosphorus

detergent left on the clothes will cause lime scale.
Select the rinse and spin program or brush away

the detergent when the clothes are dried.

The washing machine
does not fill.

o

Open the water tap.

o

Check the selection of the program.

o

Check the water pressure to see if the water

pressure is insufficient.

o

Put through the feed-water.

o

Close the machine’s door.

o

Check if the inlet water pipe is bent or clocked.

Spinning starts late or the

machine does not spin.

o

The imbalance control system has activated

because the laundry is unevenly distributed in the

drum,

o

The appliance will redistribute the laundry by

reversing the drum rotation. This may take

several attempts before the laundry is evenly
distributed and normal spinning can resume.

o

If the laundry is still not evenly distributed after
10 minutes, the machine will not spin. In the

event of this, redistribute the load manually and

select the program again.

The washing machine fills

o

Make sure the end of the drainage pipe is higher

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