BrightSign BSNEE Application Admin Guide v.3.9 User Manual

Page 25

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SC3 – Suspend Account

System checks all active accounts that are in

the

Pending Suspension

state.

o If the deadline has been reached, the account

will be moved to the Suspended state.

o Each account suspended using this case

receives a notification E-mail.

Note: The deadline for suspension is 14 days after
the account is changed to “Pending Suspension”.

SC4 – Handle Subscription Expiration

System checks all

Grace Subscriptions

.

o If the deadline for a Grace Subscription has

been reached, it will be deactivated.

System creates a

Traffic Invoice

and marks the

subscription as deleted.

Note: The deadline for Grace Subscriptions is 30 days
from when they are created. The Traffic Invoice
created by this case is for informational purposes. It
lets you know how much Traffic was consumed during
the Grace period.

The Order Administrator receives an E-mail

notification of this action.

SC5 – Charge Subscription

System checks all active subscriptions that were

not charged in the last month.

System calculates traffic and creates a

Invoice

Traffic

The newly created Invoice is marked as “Unpaid”.

for each subscription.

Traffic counters of all processed Subscriptions are

dropped.

SC6 – Suspend Subscription

System checks all active Subscriptions that are in

the

Pending Suspension

state.

o If the deadline has been reached, the

Subscription will be moved to the Suspended
state.

o Each account Suspended by this case receives

a notification E-mail.

Note: The deadline for suspension is 14 days after
the account is changed to “Pending Suspension”.

SC7 – Device Inactivity Warning

System checks for all active devices where the

following conditions apply:
o The “Last Connect Time” is older than the

“Device Inactivity Timeout”

o The “State” is set to “Not Notified”

System checks appropriate account profiles and

determines whether the “Device Inactivity -
Notification Enabled” property is set.

System sends an E-Mail notification to the

appropriate accounts indicating all inactive
devices.

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