Compuprint SP40 - Manual (Page 50)

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R R i i b b b b o o n n C C a a r r t t r r i i d d g g e e P P r r o o b b l l e e m m s s
The following table is useful to identify and solve print quality problems.
Problem Cause Solution
Fading print The ribbon is not fed Check that the ribbon is correctly inserted (see
“
Installing the Ribbon Cartridge ”.
Turn the ribbon tension knob to verify, that the
ribbon is not blocked.
If the problem is not solved, change the ribbon
cartridge.
The ribbon is used up or torn Change the ribbon cartridge.
The printer does not
print The ribbon cartridge is not an
original Compuprint cartridge. The printer checks the inserted cartridge, to
avoid damaging the print head assembly due to
incorrect ribbon feeding.
Insert an original Compuprint ribbon cartridge.