Skutch Electronics BA-1000-A V4.00 Technical Reference Manual - Manual (Page 4)

Version 4.00 Page 4
System Overview
How many times have you lost business
because you were not available when your customer
needed you? The BA-1000-A allows you to keep in
touch with your customers no matter where you are.
You can leave your office knowing that, while
you're out, you will be immediately notified if your
customers need you, so you can respond quickly.
Best of all, the BA-1000-A works 24 hours a day.
Just think of the extra freedom you can enjoy
knowing that, no matter where you go, your
customers can always reach you when they need
you.
The BA-1000-A is the ultimate answering
system. It answers all of your calls, plays out your
own prerecorded message, records your customers
messages, and determines if the call is urgent. If the
BA-1000-A detects the call as urgent, it will
immediately hang up and start searching for you. It
will call you at home, if not there it will call you on
your cell phone, then on your pager. If it can't locate
you it can be programmed to call your business
partner at home, then on his cell phone. The BA-
1000-A will keep calling until the urgent message is
retrieved or until it has called all of the numbers 20
times each, whichever comes first. Once the system
contacts you, it says; "I have an urgent message
from your office. Enter the access code". Once
you enter the access code, the BA-1000-A will play
the urgent message to you. Once the urgent message
is received, you call your customer and the cycle is
complete.
If you are wearing a pager, you will receive a
BEEP indicating that an important message is
waiting on your BA-1000-A machine. You then
simply call your system, enter the access code, and
retrieve your messages over the phone. The BA-
1000-A will automatically reset when you access
your messages. If you happen to miss an alert call
because you are in a bad reception area, don't worry;
the BA-1000-A will automatically re-dial all of the
numbers 20 times before it resets. With the BA-
1000-A you will be able to return customer calls
within as little as two minutes.
NOTE: These instructions are written for
the DEFAULT setup parameters in the BA-1000-
A. The setup mode allows many of the features of
the BA-1000-A to be customized for your specific
application, which will alter the operation of the
system. See SETUP mode for more information.
! Save Your Packing
You MUST save ALL packing material
supplied with this unit. If the system must be sent in
for any reason and you do not use the supplied
packing material, you WILL be charged for the
replacement of this material. This packing material
has been designed to give the system maximum
protection during the shipping process.
While every precaution has been taken in
preparation of this OPERATION MANUAL, the
manufacturer does not assume any liability for errors
or omissions. The manufacturer reserves the right to
make changes in the specifications of this unit at any
time without notice.
! System Features
Easy to use
Single button controls and voice instructions in
remote playback.
Digitized Audio
Fully Digitized audio for both Incoming and
Outgoing audio. The messages are stored on a
standard ZIP 100 disk. These disks are readily
available at all stores that carry computer supplies.
Variable Size Outgoing Message
The BA-1000A allows variable outgoing
messages to be recorded from 4 seconds to 3 hours
in length.
Three Hours of Messages
Can hold up to three hours of audio messages.
Optionally can be expanded to over eight hours with
a ZIP 250 drive.
Date & Time Stamp
The Date and Time stamp displays the date and
time that each call was received during local
playback. In remote playback, Date and Time are
transmitted in voice.