Chapter 6 troubleshooting storage system problems – Grass Valley Profile XP Service Manual User Manual

Page 58

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Chapter 6 Troubleshooting storage system problems

58

Profile XP Service Manual

23 July 2004

Fan module on RAID chassis Y
associated with controller X was
removed or has shutdown. The
controller(s) will power down
the drives and go into standby if
the fans are not operational
within 2 minutes.

Check whether the fan module is
inserted correctly into the
chassis or replace the Fan
module.

Fan module in RAID chassis Y
associated with controller X
resumed operation.

RAID controller X is attempting
a corrective action after it
detected excess temperature
within chassis Y.

Check for incorrectly installed
fan module, faulty controllers,
power-supplies, or blocked air
vents.

RAID controller X is shutting
down all drives in chassis Y
after it was unable to correct the
excess temperature within the
chassis.

1. One or more fans in the fan
pack have stopped running.
2. Blocked cooling air intakes or
exhaust on RAID chassis.
3. Ambient room temperature
too high.

Check for incorrectly installed
fan module, faulty controllers,
power-supplies, or blocked air
vents.

The redundant power supply
unit in RAID chassis Y
associated with controller X has
been removed or has failed.

Check the AC line voltage, or
whether the power switch on the
unit is turned off, or replace the
power supply unit.

The redundant power supply
unit in RAID chassis Y
associated with controller X has
been removed or has failed.

Check the AC line voltage, or
whether the power switch on the
unit is turned off, or replace the
power supply unit.

RAID controller X has failed,
lost its Fibre Channel
connection, or has been
removed.

Reboot the RAID system, then
the Profile. In Open SANs,
consult reboot procedures in the
Open SAN Instruction Manual,
or contact product support.
Replace the RAID controller if
needed.

RAID controller X has resumed
normal operation.

The RAID controller X is
rebooting after it encountered a
situation from which there was
no reliable execution.

Reboot the RAID system, then
the Profile. In Open SANs,
consult reboot procedures in the
Open SAN Instruction Manual,
or contact product support.
Replace the RAID controller if
needed.

RAID storage messages

Possible cause

Corrective action

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