Silvercrest COCOON 1450 - Manual (Page 40)

38
Troubleshooting Cocoon 1450
VIP
Very Important Person; function reserved exclusively to authorized users, e.g. by
password protection.
Dialling pause
You need a dialling pause, for example, when using your telephone on a private exchange if
the system does not correctly recognised that your telephone has sent the exchange
identification code (e.g. “0”). In this case, you need to insert a dialling pause after entering
the exchange identification code.
11 Troubleshooting
Warning
Risk of injury or death due to electrical current!
In the event of danger, disconnect the device from the 230 V mains
Symptom Possible cause Solution
Display remains dark. Batteries inserted incorrectly. Check the position of the
batteries

(see “2 Installation”).
Batteries not charged. Charge batteries
Handset switched off. Switch on the handset
No power supply. Check that power is getting
to the unit correctly.
No tone. Telephone cable incorrectly
connected or faulty. Check the connection of the
telephone cable

(see “2 Installation”).
Another handset is using
the line. Wait until the other

handset hangs up.
The icon is flashing. Handset out of range. Take the handset closer to
the base unit.
The base has no
power supply. Check the power supply to
the base unit.
The handset is not registered
to the base. Register the handset to the
base unit (see “8.1
Registering an additional
handset”).
Base unit or handset
not ringing. The ringer volume is off or
too low. Adjust the ringer volume

(see “4.14 Setting the ringer
volume on the handset” and
“7.1 Setting the ringer melody
and ringer volume on the
base unit”).