Software problems, Problems, Software – Epson Endeavor WG User Manual

Page 152

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If you still have trouble with your hard disk, you can back up

your data and physically reformat the disk. Then you’ll need to

reinstall the operating system and copy your files back onto the

disk. See Chapter 5 and your operating system manual for

instructions.

If you cannot access data on your hard disk or you are

receiving read/write errors, the disk may have a physical

problem. You can try running the Hard disk drive diagnostic

test described in Chapter 4. If the diagnostic program indicates

an error, contact your Authorized Epson Servicer.

Software

Problems

If you have trouble with an application program, try the

following:

1. If the application program does not start, check that you are

following the correct procedure for starting the program,

and that it is installed correctly. If you have a hard disk and

the program is stored in a directory on that drive, make

sure you are logged onto or specifying the correct directory.

If you don’t have a hard disk, make sure you inserted the

correct diskette in drive A.

2. Your computer can run at high, low, or automatic speed.

While almost all programs work properly at the faster

speed, some must run at the slower speed. Check your

software manual to see if this is the case, and change the

processor speed if necessary. See “Changing the Processor

Speed” in Chapter 1 for instructions and information on

using copy-protected programs.

Troubleshooting

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