Printer problems – Epson Endeavor WG User Manual

Page 153

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3. If you entered an MS-DOS command that you want to stop,

there are special key combinations you can use to cancel the

command. These methods may also work in your

application programs:

Hold down

and press

Hold down

and press

4. An application program can occasionally lock the computer,

making it unresponsive to keyboard commands. If your

computer does not respond when you type on the

keyboard, you can reset it. Follow the instructions in

Chapter 1.

5. If resetting the computer does not help, remove any

diskettes, turn off your system, wait 20 seconds, and turn it

back on. Then restart your application program.

If none of these solutions solve your software problem, contact

the software manufacturer for technical support.

Printer Problems

Below are some general steps to follow if you have difficulty

with your printer. If the problem persists and you need more

detailed information, check your printer manual.

You see a port error message if you are having trouble with the

port to which your printer is connected. If your printer uses the

parallel port, you may see error 901; if your printer uses the

serial port, you may see error 1101.

6-20

Troubleshooting

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