Step 7. troubleshooting – Honeywell COMMERCIAL PROGRAMMABLE T7350 User Manual

Page 18

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T7350 COMMERCIAL PROGRAMMABLE THERMOSTAT

63-4368

18

Step 7. Troubleshooting

Table 11. Troubleshooting Information.

Symptom

Possible Cause

Action

Display will not

come on.

Thermostat is not being powered.

Check that X terminal is connected to the system transformer.

Check for 24 Vac between X and RH terminals.

If missing 24 Vac:

Check if circuit breaker is tripped; if so, reset circuit breaker.

Check if system fuse is blown; if so, replace fuse.

Check if the HVAC equipment power switch is in the Off position; if

so, set to the On position.

Check wiring between thermostat and HVAC equipment. Replace

broken wires and tighten loose connections.

If 24 Vac is present, proceed with troubleshooting.

Temperature

display is

incorrect.

Room temperature display has been

recalibrated.

Use PDA or L

ON

S

PEC

™ configuration software to recalibrate as

desired.

Thermostat is configured for °F or °C

display.

Press both Run Schedule and Copy, then reconfigure the display.

Bad thermostat location.

Relocate the thermostat.

Display shows three dashes and a

degree sign (all systems shut down).

T7350 is set for remote sensing and sensor is missing or circuit is

either open or shorted.

Temperature

settings will not

change.

(Example: Cannot

set heating higher

or cooling lower.)

Upper or lower temperature limits

were reached.

Check the temperature setpoints:

Heating limits are 40 to 90°F (7 to 31°C)

Cooling limits are 45 to 99°F (9 to 37°C)

Occupied setpoint temperature

range stops were configured.

Using a PDA or L

ON

S

PEC

™, check setpoint stops. If necessary,

reconfigure the stop(s).

Keypad is locked. When a locked

key is pressed, LOCKED appears

momentarily on the LCD.

Use PDA or L

ON

S

PEC

™ (Set, Display) to unlock keypad.

Press both Run Schedule and Copy, then change keypad lock

level.

Room

temperature is out

of control.

Remote temperature sensing is not

working.

Check all remote sensors.

Heat will not come

on.

No power to the thermostat.

Check that X terminal is connected to the system transformer.

Check for 24 Vac between X and RH terminals.

If missing 24 Vac:

Check if circuit breaker is tripped; if so, reset circuit breaker.

Check if system fuse is blown; if so, replace fuse.

Check if the HVAC equipment power switch is in the Off position; if

so, set to the On position.

Check wiring between thermostat and HVAC equipment. Replace

broken wires and tighten loose connections.

If 24 Vac is present, proceed with troubleshooting.

Thermostat minimum off time is

activated.

Wait up to five minutes for the system to respond.

Use PDA or L

ON

S

PEC

™ to configure heating response.

System selection is set to Off or

Cool.

Set system selection to Heat or Auto.

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