Guidelines for using media, Paper, Common media problems table – HP 3380 User Manual

Page 38: Labels, Paper common media problems table labels

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Guidelines for using media

Use the guidelines in this section when selecting and using print media.

Paper

For best results, use conventional paper. Make sure that the paper is of good quality and free
of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check
the label on the package.

Some paper causes print-quality problems, jamming, or damage to the device.

Note

Do not use letterhead that is printed with low-temperature inks, such as those used in some
types of thermography.

Do not use raised letterhead.

The device uses heat and pressure to fuse toner to the media. Make sure that any colored
media or preprinted forms use inks that are compatible with the device temperature (200° C or
392° F for 0.1 second).

Common media problems table

Symptom

Problem with media

Solution

Poor print quality or toner
adhesion, or problems with
feeding.

Too moist, too rough, too
smooth, or embossed.

Faulty media lot.

Try another kind of media
between 100 and 250 Sheffield
and 4 to 6 percent moisture
content.

Dropouts, jamming, or curl.

Media has been stored
improperly.

Store media flat in its moisture-
proof wrapping.

Increased gray background
shading.

The media weight is too heavy.

Use lighter media.

Excessive curl, or problems with
feeding.

Too moist, wrong grain direction,
or short-grain construction.

Use long-grain media.

Print by using the straight-
through media path.

Jamming, or damage to device.

Cutouts or perforations.

Do not use media with cutouts or
perforations.

Problems with feeding.

Ragged edges.

Use good-quality media.

Labels

Note

For best results, use only HP-brand labels. To order HP supplies, visit

http://www.hp.com

.

26

Chapter 3 Printing

ENWW

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