Heritage Kayaks Heritage Series - Manual (Page 154)

Heritage Series ADSL Bridge/ Router
A7 Appendix
- Check that IP Routing is enabled at the local and the
remote end.
- Make sure he IP addresses of the local and remote
networks belong to different IP sub networks.
- Make sure that there is an existing route to the remote
network.
- Make sure that there is a route back from the remote
network.
- Be sure to reboot the Modem if you have made any
changes with configuration.
B.5 Contact us for Technical support
We are committed to providing our customers with reliable products
and documentation, backed by excellent technical support.
Before contacting us, please look in this chapter for a solution to your
problem. You may find a solution in this chapter. If you cannot find a
solution, collect your configuration information listed below before
contacting our technical support. We can help you with your problem
more effectively if you have completed the configuration information.
Model number:
Serial (MAC) number:
Firmware version:
PC configuration
Network configuration
Other: