Network troubleshooting, Network, Troubleshooting – HP 3200 User Manual

Page 47

Advertising
background image

Parameter

Description

Security

The level of security set for an HP All-in-One connected by
Bluetooth.

Low: The HP All-in-One does not require a passkey. Any
Bluetooth device within range can print to it.

High: The HP All-in-One requires a passkey from the
Bluetooth device before allowing the device to send a print
job to it.

Network troubleshooting

This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.

I received a System Requirements Error: No TCP/IP

Your Local Area Network (LAN) card (NIC) is not installed properly.
Make sure your LAN card is installed properly and set up for TCP/IP. See the
instructions that came with your LAN card.

The Printer Not Found screen appears during installation

A firewall is preventing the HP All-in-One from accessing your computer.
Temporarily disable the firewall, and uninstall and then reinstall the HP All-in-One
software. You can re-enable your firewall program after installation is complete. If
you see firewall pop-up messages, you must accept or allow the pop-up messages.
For more information, see the documentation provided with the firewall software.

A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing
your computer.
Try temporarily disabling the VPN before proceeding with the installation.

Note

The HP All-in-One functionality will be limited during VPN sessions.

The HP All-in-One is assigned an AutoIP address instead of DHCP.
This indicates that the HP All-in-One is not connected properly to the network.
Check the following:

Make sure all cables are connected properly and securely.

If the cables are connected properly, your access point, router, or home
gateway might not be sending an address. If this is the case, you might need to
reset the device.

Make sure your HP All-in-One is on the correct network.

The HP All-in-One is on the wrong subnet or gateway.

Chapter 4

(continued)

44

HP Photosmart 3200 All-in-One series

Netw

ork

setup

Advertising
This manual is related to the following products: