Board led states, General troubleshooting suggestions – High End Systems DL.2 User Manual

Page 244

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CHAPTER 17

Maintenance and Troubleshooting

222

DL.2 Digital Light User Manual

Board LED States

LEDs located on DL.2 fixture boards indicate how the unit is functioning. The following Table lists
LED States, and problems they may indicate.

Location

LED #

State

Problem

?

Description

Fixture
Head
Card

LD1

Steady Orange

No

S3 (iris) sensor open

Red, Green or OFF

Yes

Link communication error

LD2

Slow Flashing Green

No

Running system code, normal operation

Fast Flashing Green

Maybe

Running boot code, expecting or updating
firmware

Red, Green or OFF

Yes

No firmware or power

Base
Housing
Card

LD1

Flashing Green

No

Normal operation

Flashing Red

Maybe

Updating firmware

LD2

Off

Maybe

No DMX send or received

Green

No

Receiving DMX

Red

Maybe

Transmitting DMX

LD3

Steady Orange

No

Normal Operation

Red, Green or OFF

Yes

Link Communication error

General Troubleshooting Suggestions

The following table shows general troubleshooting suggestions:

Problem

Solution

Won’t power on

• Check the fuse (

page 216).

• Verify fixture is plugged in to an appropriately-rated power source (power

ratings are shown on

page 292).

• Check power cord wiring (page

page 292).

During certain movements
the fixture motion slows,
missteps or loses position

• If you have loosened or tightened anything in the pan and tilt assemblies,

the stepper motors may be out of alignment. Recalibrate pan and tilt motors
by selecting Calibrate Motors button in the Test_Home menu screen.

Powers on but no image

• Is the mechanical iris closed? If so, check the setting for the Dimmer

parameter, (see

Dimmer on page 179.)

• Did you recently change inputs? About 10 seconds are required for an input

change to take effect. However, you might have selected an invalid input
using projector controls.

Try setting the projector back its defaults, (see

Reset Screen on page 35.

Or use DMX to exit the projector menu system (see

Projector Control on

page 181).

• Make sure a video input is physically attached to the input you selected, and

that the video feed is active.

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