Hughes DIRECWAY DW4020 - Manual (Page 57)

Chapter 3 • The User Interface
1031484-0001 Revision 2
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•
Number of Failed Transmissions- number of times the ITU
failed to transmit data.
•
Number of Packets Submitted for Transmission- number of
packets submitted to the transmit modem.
System Information
The System Information screen displays a number of fields.
While all the information may be useful at some time, the most
important is discussed below.
Note: Print the System Information screen and give it to the
customer. It will be helpful should they need to call Customer
Care and not be able to access the User Interface.
• Gateway section
– Commissioned - displays whether the DW4020 is
commissioned.
– IP Address - use this as the default Gateway on the
computers connected to the DW4020.
– Subnet Mask - use this as the default Gateway on the
computers connected to the DW4020.
• Indoor Receive Unit (Receive Modem) section
– Serial number - needed to identify customer’s receive
modem when troubleshooting.
• Satellite Transponder section
Figure 38: Transmit Statistics screen