Hitachi Koki USA Hi-35pc User Manual

Page 155

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1. Troubleshooting

5-3

Ch

a

p

te

r 5

T

roub

le

sh

oot

in

g

Symptom

Possible Cause

Action

Continued from
the previous
page (Printing
does not start
despite the
completion of
printing setup
on the
computer.)

The print job is locked.

Refer to the Job List on the
machine control panel to see if the
print job in question is locked. If
so, unlock it.

The connection of the
printer controller to the
network has not been
established.

Consult the network administrator.

The print job was
canceled.

Check the control panel of the
machine. If an error is displayed,
identify the error and take the
necessary action by referring to
"Error List" on p. 5-9.

Machine memory
space available is not
sufficient.

Add the machine memory to
expand its space.

If the copy track
function is enabled, an
illegal access number
might have been
entered.

Enter the correct access number.

Multiple copy
sets are
mistakenly
sorted and
stapled together
as a single large
set.

The settings in certain
DTP software
applications may
conflict with the
printer driver settings.

In the application, turn OFF
Collate and set the copy count to
one. In the printer driver, make the
desired Collate and copy count
settings.

A large number
of copies are
mistakenly
printed.

The settings in certain
DTP software
applications may
conflict with the
printer driver settings.

In the application, turn OFF
Collate and set the copy count to
one. In the printer driver, make the
desired Collate and copy count
settings.

A document
containing
more than 40
pages cannot be
printed.

The maximum number
of document pages that
can be stored in the
standard memory is
40.

• Decrease the number of

document pages or add memory
to expand its capacity.

• Select "Printer" for "Priority

Device" available in 1/5 of User’s
Choice on the machine.

win.book Page 3 Wednesday, January 26, 2000 11:31 AM

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