Section 10: fargo technical support, Contacting fargo technical support – FARGO electronic PERSONA C10 User Manual

Page 152

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)

152

Section 10: FARGO Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the C10/M10 Card Printer.

Contacting FARGO Technical Support

Step Procedure

1

Read the suggested Sections of the service manual in order to troubleshoot a
C10/M10 Card Printer. As needed, contact the Fargo Technical Support Group
by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional, technical
assistance.
OR

Contact Fargo Technical Support via the Web:

http://www.fargo.com/tech_support/contact_tech_support.asp

2

Position a phone near the Printer and Computer so Fargo technicians can help
to help troubleshoot the Printer(s).

3

Please have a self-test and a sample card ready when calling Fargo Technical
Support.

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