FARGO electronic PERSONA C10 - Manual (Page 38)

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Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)
38
Resolving problems with the flashing Online LED light
This indicates a reCoverable printing error regarding the print media or supplies. Refer to the
following list for possible causes to this problem.
Step Procedure
1 Once the problem is corrected, press the on-line button to resume printing. (Or, if
necessary, turn the print power ON and OFF by pressing the On/Cancel button
and send the print job again.)
2 Check that cards and Ribbon are installed in the Printer. Also, check that cards
are pushed all the way into the Printer and that the Ribbon is installed properly.
3 Check that the proper Ribbon type is installed according to the Ribbon type
option selected in the Printer Driver setup window.
4 Are you using a Ribbon other than those sold specifically for use with the Card
Printer? Remember, the Printer requires specialized Ribbon rolls in order to
function properly.
5 Check for a Ribbon or card jam.
6 The Ribbon Sensor may need to be recalibrated.
7 Symptom A: If the Printer has a magnetic encoding module installed and you
are attempting to encode magnetic information onto a card while printing, a
flashing on-line LED can also indicate an encoding mis-verify.
Symptom B: If information is not encoded properly or encoded onto a bad
magnetic stripe, the Printer is unable to verify the encoded data.
a. When this happens, the Printer will simply eject the card before printing
begins and the on-line LED will begin flashing.
b. Press the on-line button to resume encoding and printing with a new card.