5 providing payment information, 6 security – FLO TV PTV350 User Manual

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Subscribing to FLO TV

FLO TV Confidential and Proprietary

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Monthly plans renew automatically and are billed to the credit card you established for the
account.

Yearly plans automatically renew on the anniversary date of the subscription and are billed to
the credit card associated with the account.

4. Choose a pricing plan and click Select This Plan.

If the package you selected offers bundling options, you may choose them here.

5. Select any optional products by checking the box next to the product you want and click

Continue.

6. Review the Order Summary and click Continue to proceed with your order, or click

Previous to modify your selections.

2.1.5 Providing payment information

1. Enter your payment information and click Continue. The credit card information you enter is

used to automatically renew your subscription, based on the pricing option you selected.

2. Review your order and click Place Order when complete.

3. Return to your device, and ensure that it is powered on and displaying the screen.. From this

screen, click Ready.

Your device should receive a TV signal within 10 minutes. If it does not, try powering off
and on. If you still cannot view the FLO TV service, contact FLO TV Customer Care
at 1-888-99-FLOTV (888-993-5688).

2.1.6 Security

Due to security reasons, if you have not viewed the FLO TV service for extended periods at a
time (30 – 60 days), your service will be placed on hold. In order to refresh your service, please
call FLO TV Customer Care at 1-888-99-FLOTV (888-993-5688).

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