Glossary of terms, Section 6: fargo technical support, Contacting fargo technical support – FARGO electronic S000256 User Manual

Page 154

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FARGO Electronics, Inc.

Section 6: FARGO Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting FARGO Technical Support as needed for the Persona C25 Card
Printer.

Contacting FARGO Technical Support

Step Procedure

1

Read the suggested Sections of the service guide in order to troubleshoot a
Persona C25 Card Printer. As needed, contact the FARGO Technical Support
Group by phone at (952) 941-0050 or by fax at (952) 941-1852 for additional,
technical assistance.

OR

Contact FARGO Technical Support via the Web:

http://www.fargo.com/tech_support/contact_tech_support.asp

2

Position a phone near the Printer and Computer so FARGO technicians can help
to help troubleshoot the Printer(s).

3

Please have a self-test and a sample card ready when calling FARGO Technical
Support.

Persona

® C25 Card Printer User Guide (Rev. 4.0)

154

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