FARGO electronic S000256 - Manual (Page 30)

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Communications Errors
Resolving the Communication Errors
Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed, “paper out” error.
Step Procedure
1 Confirm that the system meets the minimum requirements, as shown here:
• IBM-PC or compatible
• Windows
95/98/ME/NT/2000/XP Pentium ™ class 133 MHz computer with
32 MB of RAM or higher
• 200 MB free hard disk space or higher
• ECP Parallel Port with DMA access
2 Confirm the correct installation of the Printer Driver.
a. Close the software program and check the Printer Driver.
b. Reboot the computer.
c. Make sure the Printer Driver is installed correctly. (Note: Especially if an
obsolete Driver was recently removed.)
d. Be sure the correct setup options within the Printer Driver are selected.
e. Confirm that the Driver is current by checking at: www.fargo.com
3 Verify the use of an adequate data cable.
a. Use a double-shielded parallel cable (no longer than six feet in length).
(Note: Data transmission failure can be attributed to a long or faulty
parallel cable.)
b. Use an I-EEE 1284 compliant cable to reduce the effect of radio emissions
from computers, monitors, and other equipment that may broadcast Radio
frequency interference (RFI).
Continued on the next page
Persona
® C25 Card Printer User Guide (Rev. 4.0)
30