Double-feed errors occur frequently – FUJITSU FIJITSU Image Scanner fi-5750C User Manual

Page 129

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CONTENTS

Introduction

1 NAMES AND FUNCTIONS OF PARTS

2 BASIC SCANNER OPERATION

3 SCANNING VARIOUS TYPES OF DOCUMENTS

4 DAILY CARE

5 REPLACING CONSUMABLES

6 TROUBLESHOOTING

6.1 Removing jammed documents

6.2 Indications of operator panel for errors

6.3 Items to check before contacting the dealer where you

bought the scanner

6.4 Checking labels on the scanner

7 ONLINE SETUP

8 DOCUMENT SPECIFICATION OF ADF

9 OPTIONS

10 SCANNER SPECIFICATIONS

Appendix

Symptom

: Double-feed errors occur frequently.

Back to the trouble shooting index

Do the documents satisfy the conditions described in "

8.2

Document Quality

"?

NO

Use documents that satisfy the requirements.

YES

When the double-feed detection is ON, are the double feed

detection conditions satisfied?

NO

Satisfy the double-feed detection conditions.

YES

Were the documents fanned before loaded onto the ADF paper

chute?

NO

Fan the documents

before loading, or reduce the number of

sheets of the documents.

YES

Have the documents just been printed out by a copier or laser

printer?

YES

Fan the documents

3 or 4 times to remove static electricity from

the paper.

NO

Is the document stack over 20mm(A4)/10mm(A3)?

YES

Reduce the number of sheets in the stack, referring to "

8.3

Maximum ADF capacity

".

NO

Are all the consumables (Pick roller set, Brake roller) installed

correctly?

NO

Correctly install the consumable(

Pick roller set

,

Brake roller

), if

needed.

YES

Is any of consumables (Pick roller set, Brake roller) dirty?

YES

Clean the dirty consumable.

NO

Is any of consumables (Pick roller set, Brake roller) worn out?

Check the consumable counter.

YES

Replace the consumable, if needed. Refer to "

" for details on the

consumable counter.

NO

If you cannot solve the problem after taking measures, check the

items in "

6.3 Items to check before contacting the dealer where

you bought the scanner

" and contact the dealer or an authorized

FUJITSU service provider.

All Rights Reserved, Copyright (C) PFU LIMITED 2003

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