Multi-Tech Systems CF220 User Manual

Page 4

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Multi-Tech Systems, Inc.

CF220 CallFinder User Guide

4

Current Status Screen ..........................................................................................................................................37
Logout Option......................................................................................................................................................38
Help Screen..........................................................................................................................................................38
Administration Screen .........................................................................................................................................39
Phone Book Screen..............................................................................................................................................42
Channel Configuration Screen ............................................................................................................................44
Password Administration Screen.........................................................................................................................46

CHAPTER 5 – CALLFINDER SERVER OPERATION ......................................................................................47

Front Panel LEDs................................................................................................................................................47
Updating CallFinder Firmware...........................................................................................................................47
Call Log Email Messages ....................................................................................................................................48
Initializing and Busying DID Channel Modems..................................................................................................48

CHAPTER 6 - FFCF MANAGER INSTALLATION............................................................................................49

Introduction .........................................................................................................................................................49
Installing FFCF Manager Software ....................................................................................................................50
Uninstalling or Reinstalling the FFCF Manager Software .................................................................................51

CHAPTER 7 - FFCF MANAGER OPERATION ..................................................................................................55

Introduction .........................................................................................................................................................55
FFCF Manager Command Summary ..................................................................................................................55
Opening the FFCF Manager Software................................................................................................................56
FFCF Manager Main Screen ..............................................................................................................................57
FFCF Manager “Edit” Menu..............................................................................................................................59
Right-Click Menu for Selected CallFinder Device ..............................................................................................63

F

IRMWARE

U

PDATING

P

ROCESS

-

D

ETAILED

............................................................................................................69

CallFinder Channel-Modem Firmware Update ..................................................................................................69
CallFinder Server Firmware Update ..................................................................................................................73

CHAPTER 8: TROUBLESHOOTING ...................................................................................................................77

1. What if I can't see the web page for my CallFinder ?......................................................................................77
2. What if I don't get an email when I set the mail server address ? ...................................................................77
3. What if the CallFinder channel doesn't answer a call on the DID line? .........................................................79
4. What if the CallFinder presents the wrong time of day? .................................................................................79
5. What if an immediate busy signal is received when dialing in on the DID line?.............................................79
6. What if the line suddenly disconnects just when a call is about to be connected?...........................................79

CHAPTER 9 – REGULATORY INFORMATION................................................................................................80

47

CFR

P

ART

68

T

ELECOM

......................................................................................................................................80

47

CFR

P

ART

15

R

EGULATION

.................................................................................................................................81

F

AX

B

RANDING

S

TATEMENT

....................................................................................................................................81

C

ANADIAN

L

IMITATIONS

N

OTICE

.............................................................................................................................82

I

NDUSTRY

C

ANADA

..................................................................................................................................................82

CHAPTER 10: WARRANTY, SERVICE, & REPAIR .........................................................................................83

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