Magellan GPS Tracker User Manual

Page 73

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Magellan GPS Tracker

63

You say my receiver should work for 30 hours on four batteries, mine

doesn’t last that long?

There can be two reasons. The first, and most common, reason is that

you have the display backlight on. The light increases the drain on the

batteries causing the decrease in battery life. The second reason is that

you are using NiCad batteries. As mentioned before, while your GPS

Tracker will operate on NiCad batteries, the battery life is diminished.

Contacting Magellan

If after using the troubleshooting section, you are still unable to solve

your operation problems, please call Magellan’s Technical Service

at (800) 707-9971 or via e-mail at [email protected].

Representatives are available Monday through Friday from 7 AM to 5 PM,

PST. Faxes can be sent to Customer Service at (909) 394-7070.

If necessary, you can also return your unit to Magellan for repair (Please call

for assistance first). If possible, please notify us before shipping the unit by

Parcel Post or UPS, and include a description of the problem, your name,

address and a copy of your sales receipt. If your return shipping address is

different, please let us know.

Please return the registration card in order to have your information on

file.

With all correspondence, please state the model of your receiver and if

calling, please have your unit with you.

Packages should be sent to:

Magellan Corporation

960 Overland Court

San Dimas, CA 91773

ATTN: Warranty/Repair

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