Document Outline

• Front Cover
• Notice
• Table of Contents
• Important Safety Instructions
• Warnings
  • Radio Interference
• Save These Instructions
• Finding Your Way
  • Welcome
  • About This Guide
    • Basic Message Display Functions
    • Display
  • INT4000 Installation
    • Selecting the Location
    • Connecting the Telephone Cord
    • Connecting Power to the Base and Charger Units
    • Wall Mounting
      • Direct Wall Mounting
    • Attaching the Belt Clip to the Handset
    • Installing the Handset Battery Pack
    • Charging the Handset Battery Pack
  • About the Telephone System
• Getting Started
  • Introduction
  • Setting Up Voice Mail
    • Initializing Your Mailbox
    • Recording Your Personal Greetings
      • To change your personal greeting:
    • Recording Your Voice Mail Directory Name
  • Making and Receiving Calls
    • Intercom Calls
    • Outside Calls
      • To cancel the queue request before your phone rings:
    • Emergency Calls
    • Call Waiting
  • Placing Calls on Hold
  • Placing Conference Calls
  • Transferring Calls
    • To Another Extension
    • To Voice Mail
    • To an Outside Number
    • To Pick Up (Reverse Transfer) a Call
  • Forwarding Calls
    • Manual Call Forwarding
    • Redirect Call
    • Automatic System Forwarding
  • Redialing a Number
  • Displaying Information on Your Phone
    • Date, Time, Name, and Extension Number
    • Outside Party’s Name/Number
  • Using a Headset
  • Accessing Your Mailbox
  • Using Voice Mail Messages
    • Listening to Messages
    • Undeleting Messages
    • Sending Messages
    • Canceling Unheard Messages
  • Using Do-Not-Disturb Mode
    • To enable DND:
  • Using Reminder Messages
    • To cancel all reminder message requests before they signal you:
• Moving On
  • Setting Preferences
    • Phone Configuration
    • Voice Mail Options
      • To change your personal greeting:
      • Changing Your Mailbox Password
      • Changing the Call Screening Transfer Method
      • Programming a Fax Destination
      • Programming Remote Messaging
        • To set up the time of day for notification: Press . Then enter the time you want the message notification to start and stop. Ent...
  • Speed Dialing
    • Station Speed Dial
      • NOTE: To use the BACKSPACE button, you must pre-program the feature button (feature code 314) on your phone. Refer to Programmin...
    • System Speed Dial
  • Paging
    • Making Pages
    • Enabling Paging
  • Programming Your Feature Buttons
  • Using Account Codes
  • Screening Calls
    • Phone Directory
      • To perform a directory search:
    • Voice Mail Directory
  • Programming Remote Feature Access
    • Remote Access Password
    • Remote Feature Access
      • To turn off DND:
    • Agent Help Request
      • To respond to an Agent Help request at a display phone:
  • Working in Hunt Groups
    • Hunt Group Calls Enabled/Disabled
    • ACD Hunt Groups
• Learning More
  • Troubleshooting
  • Frequently Asked Questions (FAQs)
    • Q1.
    • A1.
    • Q2.
    • A2.
    • Q3.
    • A3.
    • Q4.
    • A4.
    • Q5.
    • A5.
    • Q6.
    • A6.
    • Q7.
    • A7.
    • Q8.
    • A8.
    • Q9.
    • A9.
    • Q10.
    • A10.
  • Default Feature Codes
• Index
• Voice Mail Flow Chart
• Back Cover