Probe problems power problems lamp problems – GE XLG3 User Manual

Page 133

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124

Chapter 9 Troubleshooting

GE Inspection Technologies XLG3 VideoProbe System

Probe Problems

Power Problems

Lamp Problems

Condition

Causes

Actions

Reduced articulation in
the bending neck.

Various

• Whenever using the system, minimize bends throughout the entire length of the

insertion tube, including the end nearest to the handset. Unnecessary bending can
reduce articulation.

• Redistribute the lubricant inside the insertion tube as follows. Straighten the insertion

tube to its full length, with Person A holding it near where it joins the handset (to
stabilize the probe), and Person B holding it just before the bending neck (to prevent
damaging the bending neck). Have Person B shake the entire tube. CAUTION: Do not
pull on the probe tip or the bending neck while shaking the tube. The mechanical cables
could break.

Bending neck is not
articulating.

System is in a mode
that disables
articulation:
Steer-and-Stay, freeze
frame, menu, or
desktop.

• Exit any mode the system may be in.
• Turn power switch off. Leave the system off for at least 15 seconds so that it can

complete its shutdown sequence. Then turn it back on.

Insertion tube does not
freely withdraw from
the storage reel.

Tube is obstructed.

Remove the funnel. Clear any obstruction or binding. For an illustration of removing the
funnel, see

“To Clean the Insertion Tube Storage Reel”

on page 113.

Condition

Causes

Actions

When plugged into AC
power, system won't
turn on. (Power switch
is on, but its green LED
is not lit.)

• Power interruption.
• Faulty AC power

connection.

• Blown AC fuses.
• No AC power.

• Leave the system off for at least 15 seconds so that it can complete its shutdown

sequence. Then turn it back on.

• Check the power cable connections.
• Check the AC power source.
• Check the AC fuses. See

“To Check or Replace the AC Fuses”

on page 116.

When unplugged from
AC power, system
won't turn on. (Power
switch is on, but its
green LED is not lit.)

• Battery disconnected

or incorrectly
connected.

• Battery low, not

charging, depleted, or
bad.

• Blown battery fuse.

• Leave the system off for at least 15 seconds so that it can complete its shutdown

sequence. Then turn it back on.

• Check battery’s connections. See

“To Remove the Battery”

and

“To Install a Battery”

on page 119.

• Check battery's charge level. See

“To Check the Battery’s Charge Level”

on

page 118.

• Check the battery’s compliance to listed specifications.
• Recharge or replace the battery. See

“Maintaining the Battery”

on page 118.

• Replace battery fuse. See

“To Check or Replace the Battery (DC) Fuse”

on page 117.

Condition

Causes

Actions

Lamp does not come
on when you turn on
power switch. (Green
LED on the power
switch is lit.)

Various

See

“To Determine Whether to Replace the Lamp”

on page 114.

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