Sony SAT-B3 - Manual (Page 89)

89
If you are unable to resolve problems with your system, please see
“Customer Support” on page 2 for customer support information and
telephone numbers.
Access card problems
q
Check that the card is inserted properly. See page 68.
q
Call your program providers. See “Customer Support” on page 2.
Remote control does not work
q
To operate your TV or other video components, make sure you’ve programmed
the remote properly. See “Programming the Remote Control” on page 85. Note:
The remote codes may be erased whenever you remove the batteries. Program
the remote again if you’ve removed or replaced the batteries.
q
Press the appropriate FUNCTION button (SAT, TV, VTR(VCR)) for the
component you want to operate. These buttons flash to indicate which
component the remote control is set to operate.
q
Check to make sure the batteries are inserted correctly, and that the batteries are
not dead. See page 6.
q
SAT-A4 Only: If you are having problems with the RF function, check that the RF
antenna is connected properly and that you are using the remote control within
operating range of the Digital Satellite Receiver (see “Setting Up the RF Antenna
(SAT-A4 Only)” on page 19). Make sure that RF transmission is enabled (see
“Selecting IR/RF Transmission (SAT-A4 Only)” on page 71). Make sure the
Digital Satellite Receiver and remote control are using the same security code
(see “Setting the Security Code (SAT-A4 Only)” on page 72).
q
Try removing the batteries and reinserting them without touching any buttons
on the remote control.
Audio Noise
q
If you connect the DIGITAL OUT terminal to a device that is not Dolby Digital
compatible, set the Dolby Digital Option to OFF (page 58).
Not all optical terminals on A/V receivers are Dolby Digital compatible.
Symptom Possible Causes and Remedies