Troubleshooting, Windows, 7urxeohvkrrwlqj – SMC Networks Barricade User Manual

Page 48

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Windows

Problem 1:

The Barricade Utility doesn't list any Barricades.

Solution 1:

Check the following:

The Barricade is properly installed, LAN connections are OK,
and it is powered ON.

Ensure that your PC and the Barricade are on the same network
segment. (If you don't have a router, this must be the case.)

Ensure that your PC has the TCP/IP network protocol loaded. In
Windows, this is done by using Control Panel-Network. If an
entry for TCP/IP -> Network card is not listed, use Add - Proto-
col - Microsoft - TCP/IP
to add it.
You then need to select the new entry (TCP/IP -> Network card),
click Properties, and configure the IP Address tab.

If your LAN has a DHCP Server, you can select "Obtain an IP
Address automatically".

Otherwise, you must select "Specify an IP Address", and enter

values for IP Address and Subnet Mask. The Barricade's default
IP Address is 192.168.123.254, with a Subnet Mask of
255.255.255.0. Remember that each device needs a unique IP
Address, and the same Subnet Mask.

Problem 2:

Using the Barricade Utility, the Barricade is listed, but the Admin
button doesn't work.

Solution 2:

This will happen if the Barricade's IP Address is not compatible with
your PC.

Use the Quick Setup button to assign a compatible IP Address and
Network Mask (Subnet Mask) to the Barricade, then Refresh the
listing.



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