Troubleshooting, Windows, 7urxeohvkrrwlqj – SMC Networks Barricade User Manual

Page 48

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Windows

Problem 1:

The Barricade Utility doesn't list any Barricades.

Solution 1:

Check the following:

•

The Barricade is properly installed, LAN connections are OK,
and it is powered ON.

•

Ensure that your PC and the Barricade are on the same network
segment. (If you don't have a router, this must be the case.)

•

Ensure that your PC has the TCP/IP network protocol loaded. In
Windows, this is done by using Control Panel-Network. If an
entry for TCP/IP -> Network card is not listed, use Add - Proto-
col - Microsoft - TCP/IP
to add it.
You then need to select the new entry (TCP/IP -> Network card),
click Properties, and configure the IP Address tab.

If your LAN has a DHCP Server, you can select "Obtain an IP
Address automatically".

•

Otherwise, you must select "Specify an IP Address", and enter

values for IP Address and Subnet Mask. The Barricade's default
IP Address is 192.168.123.254, with a Subnet Mask of
255.255.255.0. Remember that each device needs a unique IP
Address, and the same Subnet Mask.

Problem 2:

Using the Barricade Utility, the Barricade is listed, but the Admin
button doesn't work.

Solution 2:

This will happen if the Barricade's IP Address is not compatible with
your PC.

Use the Quick Setup button to assign a compatible IP Address and
Network Mask (Subnet Mask) to the Barricade, then Refresh the
listing.



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