SMC Networks Barricade - Manual (Page 53)

Page 50
Internet Access
Problem 1: I can't connect to any Web sites from my PC.
Solution 1:
Check the modem:
•
Ensure that the cable and line connections are OK.
•
Check that the modem is ON.
Check the Barricade:
•
Connect to the Barricade's "Administration" interface, and select
Internet on the main menu.
•
Click Configure on the Connection tab, and ensure that the
configuration data is correct.
•
Select the Status tab.
•
Examine the log messages to determine if there is a problem.
Refer to the on-line help for details of the log messages.
•
Depending on your connection method, you may have a Dial or
Connect button. If so, you can use these to see if a connection is
successfully established.
•
If the connection is being successfully established, the client PC
should be checked.
If the connection is not being established, the problem is in the
WAN connections or configuration.
Check the PC:
TCP/IP
•
Ensure that your PC has the TCP/IP network protocol installed
and set correctly.
•
Refer to Client Configuration for details.
Internet Access
•
Ensure that your PC is set to access the Internet via the LAN,
rather than a "Dial-up" connection.
•
Refer to Client Configuration for details.
Proxy Server
•
The Barricade's Proxy Server should only be used for the HTTP
protocol. Other protocols should NOT use the Barricade as a
Proxy Server.
•
Refer to Client Configuration for details.